Why hiring is often a symptom

“We need to hire.”

Maybe.

But maybe not.

Recently, an SME leader told me:

“We are overloaded. We need two more people.”

So we mapped the workflow.

Here is what we found:

• 18% of time in unclear meetings

• 22% duplicated tasks

• 3 decision loops for each approval

• No clear owner for 4 key processes

Hiring would have increased cost.

Not clarity.

After alignment work, performance increased by nearly 20%.

Same people.

Same budget.

Different system.

Hiring is sometimes necessary.

But often, it is a symptom of:

• Role confusion

• Poor governance

• Avoided conversations

Before you recruit, audit.

Where is productivity leaking?

👋 Hello! I’m Eric Fingerhut, Executive & Team Coach.I help teams turn clarity, trust, and honest conversations into high performance.

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